![]() If you’re using Windows XP, 2000, or 2003, there’s a simpler solution: Apple’sīonjour for Windows. ![]() Then plug the printer in and see if you can find it. An important step when you’re troubleshooting AirPort printing problems is to unplug the printer and make sure AirPort is running with the latest firmware. You can download third-party drivers-such as the Gimp-Print drivers, which work directly with OS X’s CUPS printing subsystem. Having trouble printing to your printer via AirPort? Your printer driver could be to blame. Systematic troubleshooting should, in almost all cases, do the trick. But when you run into a glitch with AirPort printer sharing, you don’t need a computer-science degree to fix the problem. Ready, Aim, TroubleshootĪlthough AirPort does make sharing a USB printer easier-most of the time-networking is never simple, even when Apple does it. In addition to keeping his compatibility list, James “iFelix” Clay is a regular figure there and a respected authority within the user community. If the Mac has trouble sending the print job to the printer, find out whether someone on the network is chewing up the wireless bandwidth.ĪirPort-connected printers have a lot of helpful information. If you can resolve a problem by reseating the USB cable, try another cable. If you’re still having difficulties, remember to check the basics: Is everything plugged in and turned on? If you use a laptop with multiple network locations, have you selected the correct location? If the problem seems to be triggered by a particular print job, try another print driver. If that doesn’t help, there may be a problem with your printer-contact the manufacturer or consult its Web site for support. If it doesn’t work, try reinstalling the driver that came with your printer, and test again. Open Printer Setup Utility, select USB from the top drop-down menu, pick your printer from the resulting list, and click on Add. Plug the printer directly into your Mac’s USB port. If your job prints, you’re done if some jobs print but others don’t, there may be a driver problem (see the first step). Add the printer and run a test print job. You should see your printer listed (see bottom screenshot). On your Mac, open Printer Setup Utility, click on the Add button, and select Rendezvous (or Bonjour, if you’ve upgraded to Tiger) from the Printer Type drop-down menu. Once your wireless network works, plug your printer back into the base station. In addition to the utility itself, the download should include the latest firmware released for your particular base station.Īfter the base station restarts, establish connectivity between the outside world and all your computers. Unplug the printer from your base station then download and install the latest AirPort Admin Utility from Apple’s Step 3: Make Sure AirPort Is Set Up Correctly Some manufacturers sell print servers that support those extras. If you have a multifunction device, you won’t be able to use its additional features (scanner, fax, and so on) over the network. Also, remember that AirPort supports only printing.
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